I. Scope of Application

1. This Privacy Policy applies to the personal information we collect through our products/services, including but not limited to our website, applications (APPs), mini-programs, and other interaction channels.
2. This Privacy Policy does not apply to third-party products/services, even if they are accessible through or linked to our products/services. When using third-party products/services, please review the third party's privacy policy carefully to understand how they collect, use, and protect your personal information.

II. How We Collect and Use Your Personal Information

(I) Registration and Login

1. When you register as a user, we collect your mobile phone number or email address to create your account. You may also choose to set a username and password for easy login. Your mobile phone number or email address is considered sensitive information, and we collect such information to verify your identity, provide personalized services, and ensure the security of your account. If you do not provide this information, you may not be able to register or use certain services.
2. To enhance your user experience, you may choose to complete your personal profile, including but not limited to your avatar, nickname, gender, date of birth, and location. This information will be displayed on your personal page to facilitate interactions with other users and provide personalized services. You may modify or delete this information at any time.

(II) Information Collected During Product/Service Usage

1. Device Information: We automatically collect device information when you use our products/services, including device model, operating system version, device identifier, browser type and settings, IP address, and mobile network information. This information helps us optimize our products/services, ensure system security, and provide a better user experience.
2. Usage Records: We record information related to your use of our products/services, including access times, browsing history, search queries, operation logs, and order information. This data is used to analyze user behavior, improve product/service features, and provide personalized recommendations.
3. Location Information: If you enable location permissions on your device, we may collect your precise or approximate location information to provide location-based services such as nearby product/service recommendations and delivery address positioning. You may disable location permissions at any time through your device settings.
4. User Content: When you upload, post, or share content through our products/services, such as photos, videos, text, or comments, we collect this content information. You are responsible for the content you upload and must ensure it complies with applicable laws and social ethics.

(III) Information from Other Sources

We may legally obtain your personal information from third-party partners or publicly available sources. Before acquiring such information, we ensure that the third party has obtained your lawful authorization. If you have questions about the source of this information, please contact us using the contact information provided in this Privacy Policy.

III. How We Share, Transfer, and Disclose Your Personal Information

(I) Sharing

We do not share your personal information with third parties except in the following circumstances:

1. Explicit Consent: We will share your personal information with third parties only after obtaining your explicit consent.
2. Service Providers: We may share your personal information with third-party service providers who support our business operations, such as technology service providers, data analysis companies, payment processors, and logistics partners. These third parties are authorized to process your personal information only as instructed by us and are bound by confidentiality obligations.
3. Legal Requirements: We may disclose your personal information as required by law, legal process, litigation, or government authorities.
4. Protecting Rights: To protect our rights, the rights of other users, or the public, such as preventing fraud, reducing credit risks, or resolving disputes, we may share or disclose your personal information.

(II) Transfer

In the event of a merger, acquisition, reorganization, or bankruptcy of our company, if your personal information is transferred to another entity, we will require the new entity to continue complying with this Privacy Policy. Otherwise, we will require them to obtain your consent again.

(III) Public Disclosure

We will only publicly disclose your personal information with your explicit consent or as permitted by law. Before making any public disclosure, we will assess the necessity and security of the disclosure and take reasonable measures to protect your personal information.

IV. How We Protect Your Personal Information

1. Technical Measures: We implement industry-standard security technologies and procedures, such as encryption, access controls, and data anonymization, to protect your personal information from unauthorized access, use, or disclosure.
2. Security Management: We have established strict internal security management systems, provided security training to employees, and restricted access to personal information to authorized personnel only.
3. Security Assessments: We conduct regular security assessments and tests to identify and address potential vulnerabilities promptly, ensuring the security of your personal information.
4. Data Storage: We will store your personal information for the period required by law. After the retention period expires, we will delete or anonymize your personal information.

Although we have implemented the above measures, no security measure is completely foolproof. If we become aware of a security breach involving your personal information, we will notify you through your registered contact information and take appropriate measures to mitigate the risks.

V. Your Rights

You have the following rights regarding your personal information:

1. Right of Access: You have the right to access your personal information and learn about how we process it.
2. Right of Correction: If you find that the personal information we process is inaccurate or incomplete, you have the right to request correction or supplementation.
3. Right of Deletion: Under circumstances specified by law, you have the right to request the deletion of your personal information.
4. Right to Restrict Processing: Under certain circumstances, you have the right to request that we restrict the processing of your personal information.
5. Right to Data Portability: Under circumstances specified by law, you have the right to request that we provide your personal information to you in a structured, commonly used, and machine-readable format or transfer it directly to another controller.
6. Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your personal information at any time. Withdrawal of consent will not affect the lawfulness of processing activities based on your consent prior to withdrawal.
7. Right to Lodge a Complaint: If you believe that our processing of your personal information violates laws, regulations, or this Privacy Policy, you have the right to lodge a complaint with us or relevant regulatory authorities.

You may exercise the above rights by contacting us using the contact information provided in this Privacy Policy. We will process your request within a reasonable time after receiving it and respond to you in accordance with applicable laws.

VI. Protection of Children's Personal Information

We are committed to protecting the personal information of children. Our products/services are primarily intended for adult users. If you are a minor under the age of 14, please use our products/services under the supervision of your guardian and ensure that your guardian consents to your registration and use. If we inadvertently collect personal information from a child, we will promptly delete the relevant information.

VII. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes, we will post the updated Privacy Policy on our products/services and notify you through appropriate means. Your continued use of our products/services after the updated Privacy Policy becomes effective constitutes your acceptance of the revised terms.

VIII. How to Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, you may contact us through the following channels:

• Email: info@npcelectric.com

We will process your request within a reasonable time after receiving it and respond to you in accordance with applicable laws.